Create programmable capabilities for SMS & Voice
Build holistic communication solutions and sell directly to enterprises, to boost profit margins with Xtelify IQ
Success stories
Traditional channels limited growth for Airtel Business, hindering profit potential
Restricted as a supplier
Airtel Business was viewed as a commodity supplier. Xtelify helped them strengthen their foundational channels (voice & sms) by incorporating a programmable communication solution with 20+ customizable features.
Stunted market growth
The growth rate for traditional channels like SMS & voice is stagnated. By leveraging Xtelify’s advanced software capabilities, Airtel Business was able to create a new product category & realise a 20% increase in its profit margins.
Aggregator dominated market
Unlike telcos, aggregators meet customer communication needs with unique solutions, driving significant growth. Xtelify empowered Airtel Business to create & enhance its CPaaS offerings, increasing in-country RMS to 40%.
Create advanced communications solutions & unlock higher revenue
Xtelify IQ empowers telcos to enhance their foundational channels (voice & sms) with software based advanced capabilities. This integration helps them create new age communication solutions for enterprises and regain control from specialized aggregators driving higher margins and ARPU for telcos.
The Old Way
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Telecom operators only sell SMS and voice services, restricting their playing field to standardized products.
The Xtelify Way
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Xtelify IQ provides programmable communication capabilities that allow telcos to create robust communication suites.
The Old Way
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Insufficient features to address diverse customer communication needs.
The Xtelify Way
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A comprehensive solution offering live chat agents, audience insights, network intelligence, among 20+ other features to tackle diverse customer communication challenges.
The Old Way
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Specialized aggregators achieved market dominance, with innovative solutions leading to higher profit margins.
The Xtelify Way
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With advanced software offerings across multiple channels, telcos can sell their own stack directly to the enterprises, ensuring end customer control lies with the Telco.
Strong proof of having delivered success for Airtel Business
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0 %increase in-country RMS
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0 %industry ARPU gain in last 5 years
Key features of Xtelify IQ
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Comprehensive messaging solutions
Integrate single & bulk messaging with multi-channel campaign scheduling for seamless customer interactions, with a processing capability of more than 10K messages per second. -
Smart voice offerings
Streamline customer interactions with IVR automation, intelligent call routing, and one-click call initiation. -
Real-time analytics
Gain actionable insights with detailed reporting and call back URLs, revealing campaign effectiveness and optimizing every step. -
Easy deployment
Accelerate go-to-market with a telco-tailored solution offering on-premises deployment in 2 weeks or choose flexible cloud options to meet your KPIs.
Dedicated assistance at every stage
Product Consulting & Innovation
We will consult you on the right product-fit basis your underlying data infrastructure to deliver business outcomes.
Managed Services
We will provide expert support for all your requirements and charters and build a strong foundation for future.
Implementation & Delivery
We ensure seamless and hassle-free implementation, supported by our team of experts.
Customer experience stories
Xtelify has been the cornerstone of our success in creating a world-class programmable communication suite. This strategic partnership has empowered us to create a new product category, attract new customers, generate additional revenue streams, and deliver exceptional value to businesses of all sizes. 
Sharat Sinha
Create comprehensive communication suites, leading to increased profits & ARPU
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