Improved productivity for fleets to fast-track business outcomes
Customize your business workflows on the go with the power of AI and enhance your fleet productivity
Powering 150K+ agents for our customers
Success stories
Airtel’s home delivery organisations leveraged Xtelify Work to increase productivity by 2x.
Inefficient workflows led to suboptimal workforce productivity for Airtel India
Stunted business growth
Airtel India was unable to tap into the full potential of their sales fleets. Xtelify Work optimized fleet productivity by AI-powered real-time agent tracking, day planning & scheduling to increase sales by 30%.
Suboptimal service delivery
Airtel India’s quality of service delivery and speed suffered due to manual processes. Xtelify Work streamlined task scheduling and capacity planning backed by guided journeys to increase service delivery speed by 30%.
High operational costs & pilferage
Network operations and maintenance was tiresome for Airtel India due to the manual nature of the job. Xtelify with Work reduced operational costs by 20% with AI powered digital governance & inventory management.
Maximize productivity by digitizing your workforce operations
Xtelify Work is a standardized tool for task and workforce management. Through meticulous integration of AI and ML, Xtelify created an efficient service delivery platform by streamlining fleet onboarding, managing tasks, and enhancing workforce efficiency.
The Old Way
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Agents are under-utilized and are not very productive due to lack of visibility on tasks and manual operations
The Xtelify Way
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Smart task allocation engine optimizes routes and matches demand with supply, boosting agent productivity.
The Old Way
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Inconsistencies in work done by agents, leading to repetitive faults and ultimately poor quality.
The Xtelify Way
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Guided processes and real-time assistance for your agents to ensure consistency leading to up to 25% reduction in repeat service requests.
The Old Way
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Long timelines to unlock customizations in business workflows.
The Xtelify Way
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Customize your workflows for business agility with just a few clicks. Workflow customizations can be done in just 1 day.
The Old Way
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Lack of real-time updates, causing repeated customer interactions on all channels.
The Xtelify Way
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Keep your customers informed with regular updates on appointments and agent details ultimately reducing customer interactions by 20%.
Optimized operations for Airtel India to scale business outcomes
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0 %increase in sales
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0 %increase in fleet productivity
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0 %reduction in service delivery time
Key features of Xtelify Work
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Task Management
Our easy-to-use task management system helps you assign tasks, track progress, and boost team productivity with mobile access and AI-powered resource optimization. -
Customizable Workflows
Streamline complex tasks with AI-powered workflows, adapt to changing needs, and simplify processes for peak business efficiency. -
Scheduling
Get the right person for the job, every time. Streamline scheduling and boost efficiency with AI. -
Robust Governance
Minimize errors & ensure top-notch service with smart AI checks, step-by-step workflows, real-time location & safety. -
User Management
Streamline team management, track attendance, and ensure security with role-based access, self-service options, and AI-powered facial recognition. -
Real-time Analytics
Gain real-time insights & make data-driven decisions with our easy-to-use dashboards, reports & mobile app.
Dedicated assistance at every stage
Product Consulting & Innovation
We will consult you on the right product-fit basis your underlying data infrastructure to deliver business outcomes.
Managed Services
We will provide expert support for all your requirements and charters and build a strong foundation for future.
Implementation & Delivery
We ensure seamless and hassle-free implementation, supported by our team of experts.
Customer experience stories
We are always looking for ways to better equip our field engineers so we can deliver the best possible experiences to our customers. This platform enables us to reimagine our workflows with AI at the core, improving both efficiency and customer service. By optimising dispatch and resource management, our engineers can reach customers more quickly, resolve issues with greater accuracy and reduce our overall carbon footprint. We’re also able to enhance productivity, strengthen governance, and ultimately deliver more value to our customers. 
Ng Tian Chong
Leverage sharp business intelligence for your fleets
Questions? We are here to help.
