We are here to transform telcos to deliver outcomes
Xtelify empowers telcos to leverage the power of AI, data and technology to drive growth and deliver exceptional experiences for your customers.
Eliminated data silos for faster growth using Data Engine
Deliver business outcomes with the power of AI – Unlock Granular Actions for network sites and Next Best Action for customers
Unlocked efficiency of fleets with AI-powered Xtelify Work
Smart task allocation, digitally guided processes, inventory management & more, to enhance efficiency for your fleets
Maximize revenue with new age customer engagement solutions
Xtelify IQ enables telcos to create innovative communication solutions using advanced software capabilities and drive business growth
Powering telcos in 17 countries
Products that deliver outcomes
Xtelify is pacing digitization for telcos across the world
Airtel digitized its business by creating Xtelify, its digital arm and fully owned subsidiary built for telco transformation. With 3000+ people across digital and technology, Xtelify’s impact now extends far beyond Airtel—empowering telcos globally to achieve measurable growth, smarter operations, and stronger customer engagement. It also provides 24x7 services to enterprises, through a large managed services team in Pune, India.
590 mn+
150k
2 bn
What we did for Airtel India

Industry leading ARPU
Carried out Granular Actions splitting the country into million micro markets. Leveraged Next Best Actions for moments-based customer targeting to drive ARPU.

Reduced churn by 1.5%
Xtelify Data Engine’s omni-channel capabilities reduced mobile churn by 1.5% by making it omni-channel at core. Enabled digital fleet management to track and trace all orders.

Double-digit growth in B2B
Accelerated digital services for CPaaS, IoT, and Connected Security by monetizing existing telco stacks. Unlocked GTM excellence by tooling, virtual industry teams and creating account plans.

70% users on higher ARPU plans
Targeted 80 million pre-approved customers with a one-click journey. Leveraged family plans to upgrade existing users.

1.5 million home passes in 3 months
Enabled rapid rollout with digitally enabled cable partners for Airtel Xstream (30K partners). Digitized on-ground sales team with Xtelify Work.

2X adoption of converged plans
Driving stickiness with flexible bundles and add-to-plan discounts. Seamless targeting to cross-sell to the existing customer base.
Success stories
Airtel Africa leverages Xtelify Data Engine to revolutionize field operations across 14 countries

Xtelify Data Engine ramps up convergence play for Airtel. Increases adoption of fixed mobile convergence by 2x.

Airtel’s home delivery organisations leveraged Xtelify Work to increase productivity by 2x.


Dedicated assistance at every stage

Product Consulting & Innovation
We will consult you on the right product fit basis your existing data infrastructure to deliver business outcomes.

Implementation & Delivery
We ensure seamless and hassle-free implementation, supported by our team of experts.

Managed Services
We will provide expert support for all your requirements and charters and build a strong foundation for future.
Customer experience stories

Ng Tian Chong

Carl Cruz

Jacques Barkhuizen
